Privacy policy

1. Who is responsible

DOSSEY'S Inc. is responsible for the personal information collected through this website. For any question or request about your information, contact our privacy officer at info@dosseyholding.com.

2. Information we collect

We only collect the information you voluntarily provide in our contact, partnership and appointment request forms: first and last name, email, phone, company, country, preferred language, service of interest, subject, message, and preferred meeting date and method.

Limited technical data (browser type, pages visited) may be collected for security purposes and, with your consent, for audience measurement. We do not collect sensitive information and never ask for banking details on this website.

3. Purposes and consent

Your information is used solely to answer your request, arrange a meeting and follow up through the relevant division. By checking the consent box on the form, you agree to this processing. You may withdraw your consent at any time by writing to us.

We never sell, rent or trade your information. We do not send you commercial messages without your express consent, in accordance with Canada's Anti-Spam Legislation (CASL).

4. Transfers and service providers

Requests sent through the website are forwarded by email to info@dosseyholding.com and kept in a secure record. We use technical providers (hosting, email delivery) that may process data outside your province or country, including in Canada, the United States or the European Union. These providers must protect your information and use it only to provide services to us.

5. Retention and security

We keep your information for as long as needed to handle your request and maintain the relationship, and no longer than 24 months after the last exchange unless the law requires otherwise. We apply reasonable safeguards: encrypted connection (HTTPS), access limited to authorized people and protection of forms against automated submissions.

If a privacy breach creates a real risk of significant harm, we will notify affected individuals and the competent authorities as required by law.

6. Your rights

You may request access to, correction or deletion of your information, or restriction of its use, withdraw your consent and, where the GDPR applies, object to processing or request data portability. Write to info@dosseyholding.com; we will respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada, Québec's Commission d'accès à l'information or the data protection authority in your country.

7. Changes

We may update this policy. The date of the latest update appears at the bottom of this page.